TERMS AND CONDITIONS

"I , We or Us" means The Hands Free Brolly Company Limited whose registered address is at 58 High Street, Stony Stratford, Milton Keynes, Buckinghamshire,  MK11 1AQ 

Access to and use of our website ( " the site") and the sale and purchase of products from the site  are governed by the Terms and Conditions set out below.  By using the site you agree to be bound by the terms and conditions.

We reserve the right to change these terms and conditions at any time.  Such changes take effect when posted on the site and it is your responsibility to read the terms and conditions on each occasion that you use the site .  Your continued use of the site indicates your acceptance of the latest terms and your desire to be bound by them.

 

SALE AND PURCHASE

 

We will sell and you will purchase products subject to our terms and  conditions.  The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us.  However, receipt of an order through the site does not amount to acceptance of an order.  We will notify you by email to confirm our acceptance of your order. Each order placed by you shall be deemed to be an offer to buy our products subject to our conditions.  Acceptance of your order and completion of the order between you and us will take place on despatch of the products ordered unless  we have notified you that we do not accept your order or you have cancelled it.

 

You agree to provide  true, accurate, current and complete  information about yourself where required  and to ensure that such details are kept up to date.

 

PRICE

 

All prices are quoted in pounds Sterling and are inclusive of VAT unless otherwise specified.

 

All items are exclusive of delivery and packaging where applicable unless otherwise stated.  Details of our delivery charges are found in our "DELIVERY" section.  Delivery charges apply in respect of deliveries outside  of UK mainland.

 

The  price you pay is the price displayed on the site at the time we receive your order, unless we discover an error in the price of products.  If so, we will inform you as soon as  possible and give you the option of reconfirming your order at the correct price or of cancelling it.  If we are unable to contact you we will treat the order as cancelled.  If you cancel and you have already paid for the products, you will receive a full refund. 

 

Prices are correct at the time of order only and relate to internet purchases only.  All orders for products are subject to availability and we reserve the right to refuse to supply to any particular person.

 

PAYMENT

 

Payment must be made in pounds sterling by paypal or the major credit or debit cards listed : Visa, Delta, Mastercard, Switch, Electron, Solo or Maestro. 

 

We take payment from your card at the time we receive your order.

 

PASSING OF PROPERTY

 

We will retain property in the products until full payment with cleared funds is made by you and has been received by us.

 

PASSING OF RISK

 

The risk in the products will pass to you on delivery, as set out below.

 

DELIVERY

 

Any date or period for delivery will be indicative only but it is our policy to try to dispatch standard delivery orders within the time period stated on the website delivery page if ordered before 1pm.  Standard delivery orders containing items weighing  more than 20 KG or to remote or rural addresses might take longer to deliver.  We cannot accept responsibility for delivery delays caused by our suppliers, or any other third party.

 

We make every effort to deliver products within the estimated timescales.  Subject to the other provisions of the conditions we shall not be liable for any direct, indirect or consequential loss  (all three terms of which  include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss or damages, charges or expenses caused directly or indirectly by any delay in the delivery of the products ( even if caused by our negligence ).  No such delay will entitle you to revoke the order  unless such delay continues for more than 30 days after the order is placed.

 

Unless we agree otherwise your first order will only be made to the address of the person who is the holder of the credit or debit card used to buy the goods.

 

You bear the risk when the goods have been signed for / delivered.

 

AVAILABILITY

 

Our products are subject to availability and in the event that we are not able to supply any product we will inform  you of this as soon as possible.  A full refund will be given where you have already paid for the products.

      

DESCRIPTION

 

Descriptions, specifications, colours and advertising issued by us and any descriptions or illustrations contained in our  brochure or website are for the sole purpose of giving an approximate  idea of the products contained in them.  All sizes and measurements are also approximate.

 

ACCEPTANCE

 

You will inspect products within a reasonable  time after their receipt  and you will be deemed to have accepted the products unless you notify us in accordance with the terms and conditions that you wish to cancel or that the products are faulty.  If no such action is taken we will consider the products to be as described, of satisfactory quality and fit for their purpose and may not accept any rejection or cancellation at a later date.  Your statutory rights are not affected.

 

RIGHT TO CANCEL

 

You have the right to cancel your contract with us at any time before the expiry of 7 working days from the day after the date of delivery  of the products, providing that the product is returned unused, still in its original packaging and suitable for resale.  You will receive a full refund of the purchase price.

 

All returned products must be returned to us by recorded delivery or another form of guaranteed delivery and proof of posting must be obtained.

 

Any risk in the products remains with you until the products have been returned to us.

 

FAULTY ITEMS

 

Any item that was faulty at the point of sale may be returned for replacement or refund provided you have the original receipt or alternative proof or purchase and the faulty item is returned complete with all components.

 

For items to be returned more than six months after the time of purchase the same applies but also evidence of the fault at the time of sale will be needed.

 

You will not be entitled to a replacement of refund in respect of fair wear and tear,  misuse , accidental damage or failure to comply with product use instructions and cautions as listed on the product leaflet.  Please return the product in the original and complete packaging.

 

We reserve the right to reject any returns should we consider the complaint to be unreasonable.  This does not affect your statutory rights.  Returns and exchanges will be processed as soon as reasonably practicable after contract cancellation.

 

If a replacement is unavailable we will refund your money.

 

LINKED SITES

 

We are not responsible for the  content of any off-site pages or any other sites linked to the site nor have we reviewed any such site.  If you link to any off-site pages or other sites such action will be at your own risk.  We cannot be held responsible for the contents of any site linked to  from our site but not maintained by us.  These are provided purely for convenience and we do not endorse the content of those sites.  We are not responsible for the availability of those sites or liable in any way for any loss or damage which you may suffer by using those sites.  If you decide to access linked sites you do so at your own risk.

 

COPYRIGHT AND TRADEMARKS

 

All site design, text, graphics, the selection and arrangement thereof  and all other material on this site are the copyright of the Hands Free Brolly Company Limited.  All rights reserved.  Permission is granted to electronically copy and to print in hard copy portions of the site  for the sole purpose of placing an order with us or using the site as a shopping source.  All other uses of materials on the site including reproduction for purposes other than already described is strictly prohibited.

 

All brand names, product names and titles used in this site are trade marks or trade names. No permission is given for the use of these names or titles and to use them may constitute infringement.

 

SEVERENCE

 

If any part or part of these terms and conditions are deemed invalid, void or unenforceable then that part or parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable.

 

Failure or delay by us in enforcing any provision of these terms and conditions shall not be construed as a waiver of any of our rights under these terms and conditions.

 

GOVERNING LAW

 

Your use of this site will be governed by English law and any purchase will be deemed to have occurred in mainland UK.

 

CODE OF CONDUCT

 

You are responsible for anything which you transmit or receive to, from, via or post onto our site.  We do not control or screen the content of what is posted to, from or via our site by our members or third parties and therefore cannot guarantee that it  is accurate or that it will not be objectionable to you.  You are not permitted to use our website for any reason which is unlawful, defamatory or harmful and you are not permitted to transmit anything which in our opinion harms our business or offends our users.  You are not permitted to transmit to our site anything which you do not have a clear right to use or any material containing software viruses or files designed to damage the working of any computer equipment.  You are not permitted to do anything which may disrupt in any way the operation of our site or would disrupt the enjoyment or use of the site by any other user.  You are not permitted to use the site to engage in commercial activity to our detriment.  We may be entitled to remove anything from the site which does not comply with our terms and conditions and we may record, preserve or disclose anything which has been transmitted to, from , via or posted on our site as required by the law or where we are acting in good faith.

 

DISCLAIMER OF WARRANTIES

 

The following clauses relate to the company, its employees, its agents and subcontractors. 

 

All warranties, conditions and other terms implied by statute or common law except for the conditions implied by s 12 Sale of Goods Act 1979 are excluded from the contract insofar as the law permits.  We do not seek to exclude liability  in respect of any matter for which it would be illegal to do so.  Our total liability subject to the above in contract or tort ( including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising out of the  performance or contemplated performance of the order, shall be limited to the product price.  We shall not be liable to you for any pure economic loss, loss of profit, loss of business, depletion of goodwill whether direct, indirect or consequential or any claims for consequential compensation whatsoever which arise out of or in connection with the order.

 

To the extent that it is lawfully possible to do so we make no warranty that the site and our services will be error free or or the availability of the site will be timely or that the site or server are virus free. If the use of the site results in the need for servicing or replacing equipment or data this will not be at our risk or expense and we will not be responsible or liable  to you for loss of material uploaded or transmitted to or via the site and we accept no liability for any loss or damage  from action taken in reliance on information contained within the site.  We will not be liable for any losses arising from your inability to use the site.

 

INDEMNITY

 

You agree to indemnify us and hold us harmless from and against any claims, actions or demands resulting from your misuse of the site or your breach of the terms and conditions.

 

ASSIGNMENT

 

We may assign the order or any part of it to any firm, person or company.  You shall not be entitled to assign the order or any part of it without our prior written consent.

 

FORCE MAJEURE

 

We reserve the right to defer the date of delivery or to cancel or reduce the volume of the order if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control.  However, if these circumstances continue consecutively for 14 working days or more you shall then be entitled to give notice in writing to terminate the order.

 

PRIVACY POLICY

 

At the Hands Free Brolly Company Limited we are committed to protecting your privacy.  For your protection, we are registered under the Data Protection Act 1988.

 

When you purchase any goods from us you will be requested to provide information such as your name, address, email address, telephone number and your credit / debit card details.  The information held helps us to ensure that we can deal with your order as quickly as possible.  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

 

We do not store your credit / debit card details.  Our site uses secure server software to protect your credit / debit card details against any fraud.  Your credit card details are transmitted via a web server that uses a protocol that prevents interception of third parties gaining access to your card details.  When placing your order online we do not have any access  to your credit / debit card details because payment is via the secure server.

 

OTHER WEB SITES

 

Our web site may contain links to enable you to visit other web  sites.  However once you have used these links you should note that we do not have control over that other web site.  Therefore we cannot be responsible for the protection of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should consider yourself bound in those circumstances by the privacy statement applicable to the other web site which you should always take care to read.

 

IF YOU NEED TO CONTACT US

 

You can contact us at

                     The Hands Free Brolly Company Limited

                     P O Box 2080

                     Buckingham

                     Buckinghamshire

                     MK18 1WS

               

Or email        enquiries@handsfreebrolly.co.uk


Or telephone  01280 814964